- Liaison with Letting Agents
- Guest Liaison
- Meet and greet
- Guest Arrival Amenity Pack
- Property Inventory
- Pre-Ratings Inspection Report
- Access Statement
- Mail Forwarding
- Annual Financial Statements
Liaison with Letting Agents
Where property owners use a letting agent, we will liaise, on behalf of the owner, with the agency to ensure smooth handling of all arrivals and departures. Otherwise we would liaise directly with owners.
Guest Liaison
Property Managers leave their contact number in the property and act as a 'first responder' if guests call with any property related issues.
Meet and greet
A meet and greet service is available through our Property Manager to customers who require it.
Guest Arrival Amenity Pack
Customers may wish us to supply an arrival ‘amenity pack’ together with a gift for visitors. Our basic pack is pre-approved by VisitBritain.
Property Inventory
For holiday rental properties, we can provide a full detailed property inventory at the start of a letting period.
Pre-Ratings Inspection Report
For holiday letting properties which join the VisitBritain ratings scheme, we can provide a report in advance of the inspection visit. The report will list any missing inventory items, and detail any work necessary to achieve the desired rating level.
Access Statement
From April 1st 2007 it became a statutory requirement for owners of letting accommodation to provide an Access Statement for guests. The statement will include pertinent information on the property inside and outside, providing guidance on access to all of the main facilities.
Mail Forwarding
If required we can forward mail to the customer's UK contact address.
Annual Financial Statements
Our accounts team can provide you with whatever historical financial data we have when required.