As a keyholding company, security is of paramount importance to HHM. All property keys are alpha numerically coded, and no keys are marked with the property address or house details. Keys are held at a secure local unit which is alarmed and linked to the local Police Station. Movement of all keys in and out is logged with a signature, and only operators approved by the property owner, or vetted by ourslves, are given access to keys.
Vetting
Many of our services are carried out by self employed associates. As part of our interviewing and induction process, all associates and staff are fully background checked. Our procedures cover the following checks:
- Two separate interviews, including a visit to the candidate's home
- Two current references checked
- Police check
- Credit check
In addition, our key management are licensed with the Security Industry Association (SIA), a process which includes a full 5 year background and CRB check.
Following successful completion of the interview and vetting process, associates and staff then receive an induction and training programme under the supervision of our Quality Assurance Team.
Data Protection
In compliance with the Data Protection Act 1998, all information supplied to us by customers is held in strict confidence. We are registered with the ICO as a data controller under number Z978412X.